This Agreement is made between InFormed Software Limited (“InFormed”) and the individual or entity named in the applicable Order (“Customer” or “You”). By placing an Order and installing or starting to use all or any portion of the Services You are deemed to accept all of these terms and conditions which governs Your access to and use of the Services. If You are entering into this Agreement on behalf of a company or other legal entity you represent that you have the authority to bind such entity to this Agreement. If You do not have such authority or if You do not agree to these terms and conditions, You may not access or use the Services.

1. Definitions

1.1 In this Agreement the following terms shall have the following meanings:

"Account"

a designated account within the Platform enabling Customer to access and use the Hosted Services;

"Affiliate"

any entity which directly or indirectly controls, is controlled by, or is under common control of the subject entity. "control," for purposes of this definition, means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity;

"Agreement"

this agreement including any Order(s) or documents incorporated by reference;

“Annual Fee”

the charge per 12 month period specified in the Order for the right to access the Platform and use the Hosted Services up to the number of Devices also specified in the Order subject to the restrictions contained or otherwise referred to in the Usage Policy;

"Business Day" or "Business Hours"

9am to 5pm U.K. time Monday to Friday excluding U.K. public holidays.

"Charges"

collectively the Annual Fees and Consultancy Fees plus taxes;

"Confidential Information"

all information disclosed by a Party ("Disclosing Party") to the other Party ("Receiving Party"), whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information;

“Consultancy Fees”

the charges and expenses calculated on a time and materials basis at InFormed’s daily rates as published from time to time for provision of Consultancy Services;

"Consultancy Services"

provision of general consultancy services in relation to the use of the Hosted Services as set out in a Statement of Work;

"Customer Data"

all data, works and materials: uploaded to or stored on the Platform by the Customer; transmitted by the Platform at the instigation of the Customer; supplied by the Customer to InFormed for uploading to, transmission by or storage on the Platform; or generated by the Platform as a result of the use of the Hosted Services by the Customer;

"Customer Systems"

hardware and software systems including Devices, Web Browser(s) and Mobile App used by the Customer (but not supplied by InFormed) that interact with, or may reasonably be expected to interact with, the Hosted Services;

“Devices”

portable computing devices such as a smartphone or tablet computer used to access or otherwise interact with the Platform;

"Documentation"

the on-line user guide and description of the Hosted Services accessible by Customer via the website www.informed.software as updated by InFormed from time to time;

“Effective Date”

the date specified in an Order from which the Services are provided;

"Force Majeure Event"

means an event, or a series of related events, that is outside the reasonable control of the party affected (including failures of the internet or any public telecommunications network, hacker attacks, denial of service attacks, virus or other malicious software attacks or infections, power failures, industrial disputes affecting any third party, changes to the law, disasters, explosions, fires, floods, riots, terrorist attacks and wars);

"Hosted Services"

InFormed’s on line communications, data capture service as described in the Documentation made available to the Customer via the internet in accordance with this Agreement;

"Hosted Services Defect"

means a defect, error or bug in the Platform which causes the Hosted Services not to perform substantially in accordance with the Documentation, but excluding any defect, error or bug caused by or arising as a result of:

(a) any act or omission of the Customer;

(b) any use of the Platform or Hosted Services contrary to the Documentation, whether by the Customer or by any person authorised by the Customer;

(d) a failure of the Customer to use those versions of the Customer System supported by InFormed as specified in the Documentation;

(e) an incompatibility between the Platform or Hosted Services and any other system, network, application, program, hardware or software not specified as compatible in the Documentation;

"Intellectual Property Rights"

means all intellectual property rights wherever in the world, whether registrable or unregistrable, registered or unregistered, including any application or right of application for such rights (and these "intellectual property rights" include copyright and related rights, database rights, confidential information, trade secrets, know-how, business names, trade names, trade marks, service marks, passing off rights, unfair competition rights, patents, petty patents, utility models, semi-conductor topography rights and rights in designs);

"Minimum Term"

the period of 12 months from the Effective Date;

"Mobile App"

the mobile application currently called ‘In-Formed Software’ available through the Google Play Store and/or the Apple App Store upon terms specified by the relevant provider which enables Devices to connect to the Platform;

“Order”

Customer’s order for the Services using InFormed standard order form which references this Agreement and evidences Customer’s purchase of a subscription to the Hosted Services from the date set out in the Order;

“Parties” or “Party”

collectively Informed and Customer or each of them respectively;

"Permitted Purpose"

use of the Services for the Customer’s internal business purposes or as otherwise specified in the relevant Order;

"Personal Data"

has the meaning given to it in the Data Protection Act 1998;

"Platform"

the computer platform managed and used by InFormed to provide the Hosted Services, accessible by Customer via the website www.informed.software;

“Statement of Work”

a written description of Consultancy Services to be deployed as may be jointly agreed between the Parties and implemented by InFormed;

"Services"

collectively the Consultancy Services, Hosted Services, Set-Up Services and Support;

"Set Up Services"

means the configuration, implementation and integration of the Hosted Services as specified in an Order;

"Support "

technical support for the Platform and Hosted Services as specified at www.informed.software/support which may be updated by InFormed from time to time;

"Term"

duration of this Agreement as defined in Clause 2.1;

“Usage Policy”

the policy regarding limitations and restrictions on Customer when utilising the Hosted Services as specified at www.informed.software/useage-policy as updated by InFormed from time to time;

"Web Browser"

the current release from time to time of Microsoft Internet Explorer, Mozilla Firefox, Google Chrome or Apple Safari;

2. Term

2.1 This Agreement shall commence upon the Effective Date, continue in force for at least the Minimum Period and thereafter for rolling 12 monthly periods subject to termination in accordance with Clause 14.

3. Set Up Services

3.1 InFormed shall provide the Set Up Services and shall use reasonable endeavours to ensure that the Set Up Services are provided upon or promptly following the Effective Date.

3.2 The Customer must provide InFormed, or procure for InFormed, such access to and assistance with the Customer's computer hardware, software, networks and systems as may be reasonably required by InFormed to enable InFormed to provide the Services. The Customer acknowledges that failure or delay to provide such access and assistance may result in delay or non-performance of the Services and InFormed will not be liable to the Customer in respect of delay or non-performance.

3.3 Following completion of the Set-Up Services InFormed shall create an Account and provide Customer with login details for that Account.

4. Hosted Services

4.1 Following creation of an Account InFormed grants Customer a non-exclusive, non-transferable right to access the Platform through the Web Browser and use the Hosted Services via the Devices in accordance with the Documentation for the Term for the Permitted Purpose.

4.2 The licence granted by InFormed to the Customer under Clause 4.1 is subject to the following limitations:

(a) the Hosted Services may only be used by the officers, employees, agents and subcontractors of either the Customer or an Affiliate of the Customer;

(b) the Hosted Services must not be used at any point in time by more than the maximum number of Devices specified in the Order, the number of Devices may only be varied during the Term by agreement between the Parties.

4.3 Except to the extent expressly permitted in this Agreement or required by law on a non-excludable basis, the licence granted by InFormed to the Customer under Clause 4.1 is subject to the following prohibitions:

(a) the Customer must not sub-license its right to access and use the Hosted Services;

(b) the Customer must not permit any unauthorised person to access or use the Hosted Services;

(e) the Customer must not make any alteration to the Platform, except as permitted by the Documentation.

4.4 InFormed shall use reasonable endeavours to make the Hosted Services available 24 hours a day, 7 days a week, except for: (a) planned downtime during which Informed shall apply updates to the Platform which InFormed will schedule to the extent practicable outside of Business Hours, (b) any unavailability caused by a Force Majeure Event or (c) unavailability caused by the Customer System.

4.5 The Customer shall use appropriate security measures when accessing the Platform via its administrator Account, to ensure that no unauthorised person may gain access to the Hosted Services.

4.6 The Customer must comply with the Usage Policy and ensure that all persons accessing or otherwise using the Hosted Services comply with the Usage Policy.

4.7 Customer acknowledges and agrees that it has no right to access the software code (including object code, intermediate code and source code) of the Platform, either during or after the Term.

5. Consultancy Services and Intellectual Property rights

5.1 InFormed shall perform Consultancy Services as requested by Customer from time to time as agreed in a Statement of Work. The Customer agrees that Consultancy Fees for provision of the Consultancy Services are exclusive of any expenses incurred by InFormed while performing the Consultancy Services, including but not limited to reasonable travel and living expenses of Informed personnel, airfare, mileage, parking, tolls, lodging, auto rental and per diem meal expense; which the Customer agrees to pay upon production by InFormed of suitable evidence such as receipts etc. for the expenses being claimed.

5.2 All Intellectual Property Rights in the Consultancy Services shall, as between the Parties, be the exclusive property of InFormed.

5.3 InFormed reserves the right to incorporate into the Platform any deliverable or invention arising from the performance of Consultancy Services.

5.4 Nothing in this Agreement shall operate to assign or transfer any Intellectual Property Rights from InFormed to the Customer, or from the Customer to InFormed.

6. Support

6.1 InFormed agrees to provide Support for the Term. InFormed's obligations under this Clause 6 only apply during the Term.

6.2 Support is only available in the English language and is provided solely at the Website, via the helpdesk facility described www.informed.software/support.

6.3 InFormed will log all Hosted Services Defects reported by the Customer via the helpdesk. Upon identification of any Hosted Services Defect, Customer shall provide InFormed with enough information to reproduce the Hosted Services Defect. If InFormed is unable to replicate the Hosted Services Defect, InFormed will request a second sample. If InFormed is still unable to replicate the Hosted Services Defect from this second sample then InFormed will close the reported Hosted Services Defect. InFormed will notify Customer as soon as possible if it determines that no Hosted Services Defect exists or if InFormed is unable to reproduce the reported Hosted Services Defect. Any resolutions shall only be implemented during planned downtime which is normally outside of Business Hours.

6.4 InFormed shall use all reasonable efforts to respond to and resolve a Hosted Services Defect within the time limit commensurate with the Hosted Services Defect severity levels as set out at www.informed.software/support ; but InFormed does not guarantee that it will be able to resolve all Hosted Services Defects and if the prescribed resolution time expires before the first available planned downtime, the resolution time shall automatically be extended to the next available planned downtime.

6.5 Support does not include any training services and the offering of any such services shall be at the sole option of InFormed and subject to additional fees and charges to be agreed separately for each such situation.

6.6 Support is contingent on Customer’s compliance with the following additional obligations: (i) Customer’s personnel shall be trained in use of the Hosted Services; (ii) Customer shall provide InFormed with sufficient documentation, data, details and assistance with respect to any reported Hosted Services Defect so as to enable InFormed to reproduce and verify the same as an Hosted Services Defect; (iii) Customer shall assist InFormed to diagnose and correct reported Hosted Services Defect by providing: (a) all relevant documentation and records, including sample output and other diagnostic information; (b) interaction with personnel who have authority to implement remedial actions as instructed by InFormed; and (c) access to Customer’s live production environment in which the Customer Data is displayed. Customer acknowledges that failure to provide such assistance will affect InFormed’s ability to resolve a Hosted Services Defect.

7. Customer Data

7.1 The Customer hereby grants to InFormed a non-exclusive licence to copy, reproduce, store, distribute, publish, export, adapt, edit and translate the Customer Data to the extent reasonably required for the performance of InFormed's obligations and the exercise of InFormed's rights under this Agreement, together with the right to sub-license these rights to its hosting, connectivity and telecommunications service providers to the extent reasonably required for the performance of InFormed's obligations and the exercise of InFormed's rights under this Agreement.

7.2 The Customer warrants to InFormed that the Customer Data will not:

(a) breach the provisions of any law, statute or regulation;

(b) infringe the Intellectual Property Rights or other legal rights of any person; or

in each case.

7.3 InFormed shall create a back-up copy of the Customer Data at least daily, sufficient to enable InFormed to restore the Hosted Services to the state they were in at the time the back-up was taken.

7.4 InFormed shall use all reasonable endeavours to restore to the Platform the Customer Data stored in any back-up copy created and stored by InFormed in accordance with Clause 7.3. The Customer acknowledges that this process will overwrite the Customer Data stored on the Platform prior to the restoration.

8. Charges

8.1 Customer agrees that InFormed will issue invoices for the Charges in respect of the Annual Fees annually in advance and in respect of the Consultancy Fees, as specified in the relevant Statement of Work. The Customer further agrees to pay each invoice within 30 days its receipt thereof.

8.2 InFormed reserves the right to: (i) charge Customer interest in respect of the late payment of any sums due (before as well as after judgement) at the rate of 3% per month above the base rate from time to time of Barclays Bank plc from the due date thereof until payment; and (ii) in addition and without prejudice to InFormed’s right to be paid interest, suspend the performance of the Hosted Services until full payment has been received by InFormed.

8.3 All amounts stated in or in relation to this Agreement are, unless the context requires otherwise stated exclusive of any applicable value added taxes, which will be added to those amounts and payable by the Customer to InFormed.

8.4 After the Minimum Term InFormed may (not more than once in each 12 monthly period) vary the Annual Fees by giving to the Customer not less than 30 days' written notice of the variation providing that no such variation shall result in an aggregate percentage increase in the relevant element of the Charges that exceeds 2% over the percentage increase, during the same period, in the Retail Prices Index (all items) published by the UK Office for National Statistics.

9. Confidentiality

9.1 InFormed agrees that the Customer Data constitutes Confidential Information belonging to Customer and Customer agrees that the Hosted Services constitute Confidential Information belonging to InFormed and the Receiving Party agrees to treat as Confidential Information the business and marketing plans, technology and technical information, product plans and designs, and business processes of the Disclosing Party. However, Confidential Information shall not include any information that is trivial or obvious, in the public domain, already known by the Receiving Party, or is required to be disclosed by law or any securities exchange or regulatory or governmental body.

9.2 Receiving Party agrees on behalf of itself and its Affiliates that it may only disclose the Confidential Information which it receives from the Disclosing Party to such of its officers, employees, contractors and agents as need to know for purposes consistent with the Services. Receiving Party shall ensure that such officers, employees, contractors and agents are bound by equivalent obligations in respect of the Confidential Information to those set out hereunder and shall use its best efforts to ensure that they abide by such obligations.

9.3 If the Receiving Party is compelled by law, regulation or a court of competent jurisdiction to disclose any of the Disclosing Party’s Confidential Information, to the extent permitted by law, the Receiving Party will promptly notify the Disclosing Party so that it may seek a protective order or other appropriate remedy. The Receiving Party agrees to cooperate at the Disclosing Party’s expense in seeking such order or other remedy. If disclosure is ultimately required, the Receiving Party will furnish only that portion of the Confidential Information that is legally required, exercise reasonable efforts to obtain assurance that it will receive confidential treatment, and continue to treat such Confidential Information in accordance with its obligations under this Clause.

9.4 Each party acknowledges that the Disclosing Party would be irreparably harmed if Receiving Party’s obligations hereunder are not specifically enforced and that Disclosing Party would not have an adequate remedy at law in the event of an actual or threatened violation hereof. Therefore, the Receiving Party agrees that Disclosing Party shall be entitled to seek an injunction or any appropriate decree of specific performance for any actual or threatened violations by the Receiving Party or its employees, agents, representatives or customers, without the necessity of Disclosing Party showing actual damages or that monetary damages would not afford an adequate remedy.

10. Data protection

10.1 The Customer warrants to InFormed that it has the legal right to disclose all Personal Data that it does in fact disclose to InFormed under or in connection with this Agreement.

10.2 Customer acknowledges and agrees that it is primarily responsible for and will comply with all requirements regarding the collection, use, processing, storage, protection, disclosure, transfer and destruction of Personal Data comprised within the Customer Data. To the extent that InFormed accesses or holds Customer’s Personal Data in connection with the Hosted Services, Customer acknowledges that InFormed does not incur any liability or obligations with respect to Personal Data comprised within the Customer Data or have any responsibility to Customer beyond that stated in this Clause 10.

10.3 InFormed warrants to the Customer that:

(a) it will act only on instructions from the Customer in relation to the processing of Customer’s Personal Data;

(b) it has in place appropriate security measures (both technical and organisational) against unlawful or unauthorised processing of Customer’s Personal Data and against loss or corruption of Customer’s Personal Data;

(c) it will only process the Customer’s Personal Data for the purposes of performing its obligations and exercising its rights under this Agreement;

10.4 InFormed shall notify the Customer as soon as practicable if:

(a) it becomes aware if any of the Customer Personal Data is lost or destroyed, or becomes damaged, corrupted or unusable;

(b) InFormed receives any complaint or regulatory notice which relates to the processing of any of the Customer Personal Data; or

10.5 InFormed shall co-operate with the Customer in relation to:

(a) any request from the Customer to amend or delete any of the Customer’s Personal Data;

(b) any complaint or regulatory notification relating to the processing of any of the Customer’s Personal Data; and

at the cost and expense of the Customer.

10.6 InFormed shall ensure that access to the Customer Personal Data is limited to those InFormed personnel who have a reasonable need to access the Customer Personal Data to enable InFormed to perform its duties under this Agreement; any access to the Customer Personal Data must be limited to such part or parts of the Customer Personal Data as are strictly necessary.

11. Warranties

11.1 InFormed warrants to the Customer that:

(a) it has the legal right and authority to enter into this Agreement and to perform its obligations under this Agreement;

(b) the Platform and Hosted Services will conform in all material respects with the Documentation;

(c) the Platform will be regularly scanned using an up to date proprietary virus checker and all viruses, worms, Trojan horses, ransomware, spyware, adware and other malicious software programs identified by such proprietary virus checker will be removed;

11.2 The Customer warrants to InFormed that it has the legal right and authority to enter into this Agreement and to perform its obligations under the Agreement.

11.3 The Customer acknowledges that complex software is never wholly free from security vulnerabilities, defects, Hosted Services Defect and bugs; and subject to the other provisions of this Agreement, InFormed gives no warranty or representation that the Hosted Services will be wholly secure or free from defects, Hosted Services Defect and bugs.

11.4 The Customer acknowledges that InFormed will not provide any legal, financial, accountancy or taxation advice under this Agreement or in relation to the Hosted Services; and, except to the extent expressly provided otherwise in this Agreement, InFormed does not warrant or represent that the Hosted Services or the use of the Hosted Services by the Customer will not give rise to any legal liability on the part of the Customer or any other person.

11.5 All of the Parties' warranties and representations in respect of the subject matter of this Agreement are expressly set out in this Agreement. To the maximum extent permitted by applicable law, no other warranties or representations concerning the subject matter of this Agreement will be implied into the Agreement or any related contract.

12. Indemnities

12.1 InFormed shall indemnify and shall keep indemnified the Customer against any and all liabilities, damages, losses, costs and expenses (including legal expenses and amounts reasonably paid in settlement of legal claims) suffered or incurred by the Customer and arising directly or indirectly as a result of the Hosted Services infringing the United Kingdom Intellectual Property Rights of any person (an "InFormed Indemnity Event") Provided that:

12.2 The Customer must:

(a) upon becoming aware of an actual or potential InFormed Indemnity Event, notify InFormed;

(b) provide InFormed all such assistance as may be reasonably requested by InFormed in relation to InFormed Indemnity Event;

(c) allow InFormed the exclusive conduct of all disputes, proceedings, negotiations and settlements with third parties relating to InFormed Indemnity Event; and

(d) not admit liability to any third party in connection with InFormed Indemnity Event or settle any disputes or proceedings involving a third party and relating to InFormed Indemnity Event without the prior written consent of InFormed,

InFormed's obligation to indemnify the Customer under Clause 12.1 shall not apply unless the Customer complies with the requirements of this Clause 12.2.

12.3 The Customer shall indemnify and shall keep indemnified InFormed against any and all liabilities, damages, losses, costs and expenses (including legal expenses and amounts reasonably paid in settlement of legal claims) suffered or incurred by InFormed and arising directly or indirectly as a result of any breach by the Customer of this Agreement (a "Customer Indemnity Event") Provided that:

12.4 InFormed must:

(a) upon becoming aware of an actual or potential Customer Indemnity Event, notify the Customer;

(b) provide to the Customer all such assistance as may be reasonably requested by the Customer in relation to the Customer Indemnity Event;

(c) allow the Customer the exclusive conduct of all disputes, proceedings, negotiations and settlements with third parties relating to the Customer Indemnity Event; and

(d) not admit liability to any third party in connection with the Customer Indemnity Event or settle any disputes or proceedings involving a third party and relating to the Customer Indemnity Event without the prior written consent of the Customer,

Customer's obligation to indemnify InFormed under Clause 12.3 shall not apply unless InFormed complies with the requirements of this Clause 12.4.

12.5 The indemnity protection set out in this Clause 12 shall be subject to the limitations and exclusions of liability set out in this Agreement.

13. Limitations and exclusions of liability

13.1 Nothing in this Agreement will limit or exclude any liability:

(a) for death or personal injury resulting from negligence;

(b) for fraud or fraudulent misrepresentation;

(d) that is not permitted under applicable law;

13.2 The limitations and exclusions of liability set out in this Clause 13 and elsewhere in this Agreement are subject to Clause 13.1 and govern all liabilities arising under the Agreement or relating to the subject matter of the Agreement, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in the Agreement.

13.4 Neither Party shall be liable to the other Party in respect of any loss of profits or anticipated savings, loss of revenue or income, loss of use or production, loss of business, contracts or opportunities, loss or corruption of any data, database or software, any special, indirect or consequential loss or damage.

13.5 The aggregate liability of each Party to the other Party under this Agreement in respect of any event or series of related events shall not exceed the total amount paid and payable by the Customer to InFormed under the Agreement in the 12 month period preceding the commencement of the event or events.

14. Termination

14.1 Either Party may terminate this Agreement for its convenience by giving to the other Party not less than 90 days' written notice of termination after the end of the Minimum Term.

14.2 Either Party may terminate this Agreement immediately by giving written notice of termination to the other Party if the other Party commits any material breach of the Agreement fails to remedy the breach within the period of 30 days following the giving of a written notice to the other party requiring the breach to be remedied.

14.3 Either Party may terminate this Agreement immediately by giving written notice of termination to the other Party if:

(a) the other party:

(i) is dissolved;

(ii) ceases to conduct all (or substantially all) of its business;

(iii) is or becomes unable to pay its debts as they fall due;

(iv) is or becomes insolvent or is declared insolvent; or

(v) convenes a meeting or makes or proposes to make any arrangement or composition with its creditors;

(b) an administrator, administrative receiver, liquidator, receiver, trustee, manager or similar is appointed over any of the assets of the other party;

(c) an order is made for the winding up of the other party, or the other party passes a resolution for its winding up (other than for the purpose of a solvent company reorganisation where the resulting entity will assume all the obligations of the other party under the Agreement);

15. Effects of termination

15.1 Upon the termination of this Agreement, all of the provisions of this Agreement shall cease to have effect, save that the following provisions of this Agreement shall survive and continue to have effect (in accordance with their express terms or otherwise indefinitely): Clauses 1, 9, 13, 14 and 15.

15.2 The termination of this Agreement shall not affect the accrued rights of either party.

15.3 Within 30 days following the termination of this Agreement for any reason:

(a) the Customer must pay to InFormed any Charges in respect of Services provided to the Customer before the termination of the Agreement; and

(b) InFormed must refund to the Customer on a time spent pro rata basis pre-paid Charges in respect of Services that were to be provided to the Customer after the termination of the Agreement;

without prejudice to the parties' other legal rights.

16. Non-solicitation of personnel

16.1 Neither Party shall, without the prior written consent of the other Party, either during the Term or within the period of 6 months following the end of the Term, engage, employ or solicit for engagement or employment any employee or subcontractor of the other Party who has been involved in any way in the negotiation or performance of this Agreement.

17. Notices

17.1 Any notice or other document given by either Party to the other hereunder shall be in writing and sent to the address of the recipient set out in the Order (or such other address as that party may advise by notice) and marked for the attention of the Managing Director. Any such notice (except notice of termination issued pursuant to Clause 14 which shall either be delivered personally or by recorded delivery first class pre-paid mail only) may be delivered personally, by electronic mail (sent to the e-mail address supplied on request) or by first class pre-paid mail and shall be deemed to have been served if personally, when delivered, if by first class mail, three Business Days after mailing, if by recorded delivery first class pre-paid mail, when signed for by the recipient and if by electronic mail the first Business Day after transmission.

18. Subcontracting

18.1 InFormed may subcontract any of its obligations under this Agreement including hosting of the Platform provided that InFormed shall remain responsible to the Customer for the performance of any subcontracted obligations.

19. Assignment

19.1 Neither Party may assign, transfer or otherwise deal with its contractual rights and/or obligations under this Agreement without the prior written consent of the other Party, such consent not to be unreasonably withheld or delayed, providing that InFormed may assign the entirety of its rights and obligations under this Agreement to any Affiliate of InFormed or to any successor to all or a substantial part of the business of InFormed from time to time.

20. General

20.1 No relaxation, forbearance, delay or indulgence by either Party in enforcing any of these terms and conditions or the granting of time by either Party to the other shall prejudice, affect or restrict the rights and powers of that said Party hereunder nor shall any waiver by either Party of any breach hereof operate as a waiver of any subsequent or any continuing breach hereof.

20.2 No amendment or other variation shall be effective unless it is in writing, is dated, and is signed by or on behalf of each of the Parties.

20.3 The provisions of this Agreement constitute the entire agreement between the Parties in relation to the Services and supersedes all prior communications, negotiations, representations and agreements (whether written or oral) of the Parties with respect thereto.

20.4 No person who is not a Party hereto (including any employee, officer, agent, representative or subcontractor of either Party) shall have the right to enforce any term hereof without the express prior agreement in writing of the Parties.

20.5 Any difficulties or uncertainties in interpretation arising shall be solved by reference to the English text and each party shall be responsible for its own costs incurred in making any translations.

20.6 If any provision hereof or any part of any such provision is held to be invalid or unenforceable, such provision or part (as the case may be) shall be ineffective only to the extent of such invalidity or unenforceability, without rendering invalid or unenforceable or otherwise prejudicing or affecting the remainder of such provision or any other provision hereof.

20.7 Each Party agrees that in entering into this Agreement it has not relied on any representation, warranty, collateral contract or other assurance (except those set out in herein) made by or on behalf of the other Party before the signature of this Agreement. Each Party waives all rights and remedies which, but for this Clause 20.7, might otherwise be available to it in respect of any such representation, warranty, collateral contract or other assurance.

20.8 This Agreement shall be governed by and construed in accordance with English law and any disputes relating to this Agreement shall be subject to the non-exclusive jurisdiction of the courts of England.